Privacy Policy

Last Updated: December 8, 2021

1. What Is Personal Information

Personal Information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. In California, Personal Information also includes information that can be directly or indirectly linked to a particular household.

2. When We Collect Your Personal Information

We may collect your Personal Information when you:

  • Visit our website
  • Visit our social media pages
  • Visit our stores or office
  • Contact us or when we communicate with you
  • Use our products and services as an authorized user on behalf of one of our customers
  • Sign up for marketing emails or place an order resulting in transactional emails

3. Personal Information We Collect

We may collect the following types of Personal Information:

  • Contact Information:Including name, address, email address, and phone numbers
  • Account Information:Including username, password, and other credentials.
  • Financial Information:Including bank and credit account information or other payment system information.
  • User Information:Including login history, purchase history, communications and preferences.
  • Automatically Collected Information:Including IP address, device identification, browser type and setting, system usage and settings, referring website addresses, geolocation data, email tracking, browsing and content access activity on our website

4. Purposes for Use of Personal Information

We may use your personal information for the following business or commercial purposes:

Transactional Purposes: We use your contact information, financial information, and commercial information to:

  • Receive, process, confirm, send and track your order, subscription or registration;
  • Communicate with you about your order, subscription, loyalty status or registration;
  • Process any subscription or registration you make to one of our services; and
  • Maintain your "Wish List" or “Shopping Cart” through your account

Analytical Purposes: We use your other identifying information, internet activity and browsing history, commercial information, psychographical, demographic information in aggregate, and geolocation data to analyze preferences, trends and statistics.

Marketing and Promotional Purposes: We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:

  • Inform you of our new products, services and offers;
  • Provide you with and measure and optimize targeted advertising;
  • Run contests, promotions and sweepstakes;
  • Provide you with our loyalty program including earning rewards and access to member-only deals
  • Establish connections among related web browsers and devices (such as smartphones, tablets, computers, game consoles, and Internet-connected TVs) for targeted advertising, analytics, and reporting purposes

 

Maintenance and Improvement of Services and Website: We use your contact information, commercial information, and internet activity and browsing history to:

  • Provide and maintain functionality on our website, including our live chat and customer review features;
  • Handle your customer services requests;
  • Help us diagnose technical and service problems and administer our stores, and websites

Review and Content Creation Purposes: We use your contact information, commercial information, and content that you have generated or created to enable reviews of our products and to display content that you have created and allowed us to display on our website and services and on social media and other advertising.

Security: We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, you, and others, and to prevent fraud, theft and misconduct.

5. How We Share Information with Third Parties

Our Service Providers: We may contract with companies or persons to provide certain services including credit card processing, marketing, shipping, data analysis and management, promotional services, IT and system administration, data hosting, and research. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with our policies and practices, and with any governing laws and regulations.

Our Select Partners: From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

Third-Party Marketing Partners:  We make our postal mailing address list and email list, for customers in the United States, available to selected third party marketing partners so that they may provide you with information about product or service offerings, events or promotions, which may be of interest to you. You may opt-out of having such information shared for this purpose. Please see Your Rights in Section 10 below.

Compliance and Safety: We may share Personal Information as necessary to enforce our Terms and Conditions, detect and prevent fraud, ensure the safety and security of our customers and other persons, and protect our rights and property and the rights and property of our customers and third parties.

Professional Advisers: In individual instances, we may share Personal Information with professional advisers acting as service providers, data processors, or joint controllers - including lawyers, bankers, auditors, and insurers.

Third Parties Involved in a Corporate Transaction: We may share Personal Information with a third party if we are involved in a merger, reorganization, dissolution or other corporate change, or if some or all of our business, assets or stock are acquired by a third party.

To Governmental Authorities, Courts, and Regulators: We may share Personal Information with government authorities, courts or regulators in accordance with our legal obligations under applicable laws.

How We Protect Your Personal Information

We take reasonable technical, contractual, administrative, and physical security steps to protect Personal Information. We use secure socket layer (SSL) encryption across our website and apps. However, no method of transmission over the Internet or method of electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your Personal Information.

6. How Long We Keep Personal Information

We may retain Personal Information for a period of time consistent with the original purpose of collection or as long as required to fulfill our legal obligations.

 

7. Email Policy

Transactional-Related Emails: You may receive emails from us regarding your registration and orders you make.

Account and Service-Related Emails: We may send you emails relating to your account status, such as emails about renewal/expiration notices, notices of payment problems, and changes to our website and/or to our privacy Policy. If you have registered for online discussions or other services, you may receive email specific to your participation in those activities.

Promotional and Informational Email Newsletters: If you choose to opt-in to our email newsletters, we will use your email address to periodically send you special offers and updates about our products and services. If you no longer wish to receive a specific newsletter, click on the “Unsubscribe” link located near the bottom of each email newsletter. You can also contact us using the information in the "How To Contact Use" section below to be removed from our email list.

Survey Emails: We may send you emails inviting you to participate in user surveys, asking for feedback on us or existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve our Web site, and any information we obtain in such surveys will not be shared with third parties, except in anonymized form.

Emails From You: If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails. We will use your email address to respond directly to your questions or comments.

Changes to Our Policy

We will update this Privacy Policy from time to time to reflect changes in our practices or technologies, legal requirements, and other factors. If we do, we will update the “Effective Date” at the top of our Privacy Policy.

How to Contact Us

Get in touch

 267 Fifth Avenue, Suite B 101,
New York, NY 10016, USA

 hello@enviohome.com

 +1 646 400 0054

 

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